Policies of The Casitas at Bird Island

PETS
The Casitas at Bird Island are pet friendly! We understand that pets are also an important part of many families and they are just as welcome to come and relax with you and your families. Your pet is welcome here free of charge!

THEFT & DAMAGES
Any theft or damages due to neglect will be replaced by the consumers’ expense with the credit card provided.

SMOKING
Our Casitas are non-smoking. Cleaning charges will be assessed to re-clean cabins that have been smoked in.

HOURS
Weeknights all guests should wrap up their activities by 12am. Weekends are 2:00am

HOLIDAYS
Holiday guests do not have access to the yacht club, but do have access to other amenities.

HOLIDAY RESERVATIONS
Holiday reservations must be paid in full at the time of reservation. Any reservations cancelled 1 week before arrival forfeit 50% of their reservation.

Reservations must be made by MasterCard, Discover or VISA.

Cancellation & Refund Policy: Refunds will be issued if you cancel within 72 hours before the date of your stay. If you do not cancel within that time period you will be charged half of your reservation. After 48 hours you will be charged your entire stay. If you choose not to arrive for your stay, you will be charged and the room will be available for rental the next day. Holidays are to be paid in full at the time of reservation and are non-refundable. Holidays we observe include: New Years Day, Valentines Day, Memorial Day, Fourth of July, Labor Day, Halloween, Thanksgiving and Christmas.

Privacy Policy: The Casitas at Bird Island is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, The Casitas at Bird Island has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any
more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our
technology and services in a manner that is consistent with this Privacy Policy.